Dato Professor Mandy Chew Siok Cheng Receives ‘Excellence Hotel & Quality Service’ Award at Asia Excellence Choice 2024

Jakarta, January 12, 2024 – In a grand celebration of business excellence across Asia, Dato Professor Mandy Chew Siok Cheng, President of Lexis Hotels & Resorts Sdn Bhd, was awarded the prestigious Excellence Hotel & Quality Service award at the Asia Excellence Choice Awards 2024. The award was presented by GP Rajasa Pranadewa during the 1.0 Award Trends 2024 event, held at the Hilton Garden Inn Taman Palem, Jakarta.

As a leading figure in the hospitality industry, Dato Professor Mandy Chew has long been recognized for her vision and leadership, transforming Lexis Hotels & Resorts into one of Malaysia’s most renowned and innovative hotel brands. Her tireless dedication to enhancing the quality of service and elevating guest experiences has set Lexis apart in the highly competitive hospitality sector, both domestically and internationally.

Lexis Hotels & Resorts, known for its luxury accommodations and unique offerings such as private pool villas, has become synonymous with high standards of service, combining opulence with personalized care. Under Dato Mandy’s stewardship, the brand has expanded significantly, continually raising the bar for what it means to deliver world-class hospitality. The Excellence Hotel & Quality Service award highlights her commitment to excellence and her unwavering focus on delivering superior guest satisfaction, which has become a hallmark of Lexis properties.

Upon receiving the award, Dato Mandy expressed her heartfelt thanks to the awards committee and her team at Lexis Hotels & Resorts. In her acceptance speech, she reflected on the importance of maintaining high standards in hospitality, not only to satisfy customers but also to contribute to the industry’s growth. “This award is a testament to the passion and dedication of the entire Lexis team. We believe in creating exceptional experiences for our guests, and this recognition motivates us to continue pursuing excellence in every facet of our service. Our guests’ happiness and satisfaction will always remain at the core of what we do,” she said.

The Asia Excellence Choice Awards has become one of the most prestigious platforms in the region, honoring the achievements of top performers across various industries, including hospitality, retail, and technology. The Excellence Hotel & Quality Service category, in particular, recognizes hotel brands and leaders who have demonstrated unparalleled commitment to quality and innovation in their services, ensuring that guests receive nothing but the best in comfort, luxury, and personalized care.

Dato Mandy’s leadership at Lexis Hotels & Resorts has not only revolutionized the hotel industry in Malaysia but also inspired new standards in guest service across Asia. Her strategic initiatives, including the integration of cutting-edge technology with luxury experiences and an emphasis on sustainability, have positioned Lexis as a trailblazer in the hospitality space. The company’s dedication to delivering bespoke services and exceptional hospitality has been instrumental in attracting a global clientele, making it a preferred destination for both leisure and business travelers.

The award ceremony at the Hilton Garden Inn Taman Palem was a highlight of the 1.0 Award Trends 2024, bringing together luminaries from various industries across Asia. This annual event shines a spotlight on individuals and companies that have excelled in their respective fields, setting new benchmarks for success and innovation. With leaders like Dato Mandy being honored, the event underscores the significant contributions made by visionary leaders who continue to push the boundaries of excellence in their industries.

As tourism and hospitality sectors across Asia rebound and adapt to post-pandemic realities, the role of strong, innovative leadership has never been more crucial. Dato Mandy’s recognition at the Asia Excellence Choice Awards 2024 is a reflection of her deep understanding of market trends, her foresight in navigating industry challenges, and her relentless pursuit of service excellence.

This award further solidifies her reputation as a pivotal figure in the hotel industry and a driving force behind Lexis Hotels & Resorts’ sustained success. Moving forward, her vision will continue to shape the future of hospitality, inspiring others to pursue excellence and innovation while keeping the guest experience at the forefront of their mission.

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